Refund policy

At Section & Saddle Co., we stand behind the quality of every piece and want you to feel confident in your purchase.

We accept returns within 14 days of delivery for items that are unworn, unwashed, unused, and in original condition with tags attached. Items must be free of stains, makeup, deodorant, perfume, or any signs of wear.

All approved returns will be issued as store credit by default.

However, full refunds may be granted on a case-by-case basis upon evaluation. Section & Saddle Co. reserves the right to determine eligibility for refunds depending on the condition of the item and the circumstances of the return.

Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

Once your return is received and inspected, please allow 3–5 business days for processing. You will be notified via email once your return has been approved and your store credit or refund has been issued.

Final Sale Items are not eligible for return or refund. This includes sale items, accessories, jewelry, hats, bodysuits, and any items marked “Final Sale.”

If you receive a damaged or incorrect item, you must contact us within 3 days of delivery with your order number and photos. We will evaluate the issue and ensure it is resolved appropriately, which may include a replacement or full refund.

Section & Saddle Co. reserves the right to refuse any return that does not meet these conditions.

For all return inquiries, please contact:

ssc@sectionandsaddleco.onmicrosoft.com